Privacy Policy

At Water Garden Kit (operating through gardenwaterpro.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or make a purchase from us.

By using our website, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described, you should not use our website.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment information when you make a purchase or create an account.
• Transaction Information: Details about products you purchase, including aquarium supplies, pond pumps, irrigation systems, and other water gardening products.
• Technical Information: IP address, browser type, device information, and pages visited on our site.
• Communication Data: Records of correspondence when you contact our customer service team at [email protected].

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders for water gardening and irrigation products
• To provide customer support and respond to your inquiries
• To improve our website, products, and services
• To send you marketing communications (where you have consented to this)
• To prevent fraud and enhance the security of our website
• To comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with:

• Payment Processors: Such as credit card companies and PayPal, to securely process your payments
• Shipping Providers: To deliver your orders to your address
• Service Providers: Companies that provide services on our behalf, such as website hosting and marketing
• Legal Authorities: When required by law or to protect our rights and the rights of others

We do not sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

Your data is stored securely on protected servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Please note that we do not store your full payment card details on our servers. All transactions are processed through a secure, encrypted connection.

As we serve customers globally (excluding Asia and some remote locations), your information may be transferred to and processed in countries outside of your own, but we ensure adequate protection through appropriate safeguards.

5. Your Rights

You have the following rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of any inaccurate or incomplete data.
• Deletion: You can request deletion of your personal data in certain circumstances.
• Objection: You can object to the processing of your data for direct marketing.
• Data Portability: You can request transfer of your data to another organization.
• Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. These technologies help us understand your preferences for water gardening and irrigation products and improve our services.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the beginning of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.