At Water Garden Kit, we understand that receiving your water gardening and irrigation products promptly and in perfect condition is crucial to your projects. That’s why we’ve designed a delivery service that’s as reliable and efficient as our products, ensuring your journey to creating a beautiful outdoor oasis is smooth from start to finish.
Our Shipping Options
| Shipping Method | Cost | Delivery Timeframe | Carrier | Best For |
|---|---|---|---|---|
| Standard Shipping | £12.95 | 10-15 working days after dispatch | DHL or FedEx | When you need your items a little quicker. |
| Free Shipping | FREE on orders over £50 | 15-25 working days after dispatch | EMS | Perfect for larger orders where you’re happy to wait a bit longer. |
Order Processing
Once you place your order, our dedicated team in Manchester springs into action. We carefully pick, pack, and prepare your items for their journey. Our standard processing time is 1-2 working days. You will receive a confirmation email once your order has been dispatched, complete with tracking information so you can follow its progress to your door.
Where We Deliver
We are proud to serve garden enthusiasts, pond keepers, and homeowners across the globe. However, please note that we are currently unable to deliver to Asia and a select number of remote locations. If you have any questions about delivery to your specific country, please do not hesitate to contact our friendly customer service team at [email protected].
What Happens After Delivery?
Your satisfaction is our priority. If any item isn’t quite right, we offer a straightforward 15-day returns policy from the date you receive your goods. Please see our full Returns & Refunds policy for more details.
Thank you for trusting Water Garden Kit with your water feature and irrigation needs. We look forward to helping you build something beautiful.
The Water Garden Kit Team
Manchester, UK